Privacy policy

Last updated: April 13, 2026

1. Introduction

Shamay Beauty respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)
  • IP address and browsing behavior

3. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (only if you opt in)
  • Prevent fraud and enhance security

4. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third parties, including:

  • Payment processors
  • Shipping and courier companies
  • Marketing platforms (e.g., email or advertising tools)
  • Website hosting providers (e.g., Shopify)

These parties are only given access to the information necessary to perform their services.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Personalize marketing and ads

You can disable cookies in your browser settings if you prefer.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

7. Your Rights (POPIA)

Under South African law, you have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to processing of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at support@shamay.co.za.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with immediate effect.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 77shamay@gmail.com