Terms of service

Terms of Service

Last updated: January 26, 2026

Welcome to Shamay. By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before making a purchase.

If you do not agree with any part of these Terms, you may not use our website or services.

1. General Conditions

  • By using this site, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You may not use our products for any illegal or unauthorized purpose.

2. Products & Services

  • All products are sold as described on our website.

  • Colors and images are displayed as accurately as possible, but we cannot guarantee exact color matching due to screen differences.

  • We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payments

  • All prices are listed in Rand unless otherwise stated.

  • Prices may change without prior notice.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payment must be completed in full before orders are processed.

4. Shipping & Delivery

  • We process orders within 5 - 10 business days.

  • Shipping times are estimates and may vary due to factors beyond our control (carrier delays, holidays, etc.).

  • We are not responsible for delays once the order has been shipped.

5. Returns & Refunds

  • Please refer to our Refund Policy for full details regarding returns, refunds, and exchanges.

  • Items must meet eligibility requirements outlined in that policy.

  • We reserve the right to refuse refunds that do not meet our policy conditions.

6. Accuracy of Information

  • We strive to ensure all information on our website is accurate, but errors may occur.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

7. Intellectual Property

  • All content on this site (including text, images, logos, and designs) is the property of Shamay and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Our maximum liability shall not exceed the amount paid for the product purchased.

9. Third-Party Services

  • We may use third-party tools or services (such as payment processors or shipping carriers).

  • We are not responsible for the actions, policies, or content of third-party services.

10. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of South Africa.

11. Changes to Terms

  • We reserve the right to update or modify these Terms at any time.

  • Changes will take effect immediately upon posting on the website.

12. Contact Information

For any questions about these Terms, please contact us at:
📧 77shamay@gmail.com